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One review, from Joshua L, who said: 'My experience overall with Cricket has been decent I paid for a $90 unlimited plan for three phone lines. That said, the customer reviews rating averages at just one star from 155 reviews. Cricket Wireless: Customer reviews and satisfactionД¬ricket Wireless has a tip-top A+ rating from the Better Business Bureau (BBB) despite not be accredited - a rarity indeed. Whatever way you get in contact, customer support is excellent.

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If that still leaves you scratching your head and you don't want to go in store then there is an online chat option as well as a toll free number you can call.

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That said, the website is very user friendly and full of useful information. There are over 4,300 Cricket Wireless stores so you can always go in and chat face to face with someone if you have an issue. If your deal is $40 per month or more then you will save $5 per month by using AutoPay. This will then take the money automatically so you don't need to worry about that hassle each month. You won't be charged that fee if you either pay online each month or give over your credit card details to set up AutoPay. If you decide to talk to a live representative to make payment then you'll need to pay a $3 fee which is why AutoPay is a great option. Cricket Wireless: PerksД¬ricket Wireless offers some great payment options to help not only make things easier but to save you money too. Of course this will vary depending where you are so it's always a good idea to check out the coverage map on the Cricket Wireless site to make sure you're going to actually get that great coverage. The result should be reliable coverage for talk, text and data. AT&T is rated as the second best in the US by RootMetrics so it's a tough one to top unless you're Verizon.

While rural areas will struggle a bit, this is the case for most networks. Since Cricket Wireless uses the AT&T network is claims to cover a massive 99 percent of Americans. If I could get reception from anyone else at a reasonable price I would switch plans in a heart beat, unfortunately I live in the country and at&t & cricket are my only options there.Cricket Wireless: Coverage and performance speeds If you bring your own phone, IвЂ™d advise against getting a hotspot plan as I was told (by the third person I spoke to) that you cannot use these phones with the hotspot plan. Worst customer service I have ever had, no problem taking your money, but вЂњhands are tiedвЂќ giving it back. I ended up figuring it out on my own after resetting the network connection a different way then the store manager tried. I left the store with phoneвЂ™s I could still not use. We thought it was the network, but the girl in the store switched my sim to a new device and could make callsвЂ¦ 53 minutes on the phone with corporate support before he disconnected the call. Was told that they could not give me my money back bc the billing cycle had ended?!? Also, have had the service for 3 months and spent 2+hours in a cricket store this last weekend (on a family vacation) trying to get my phone to make and receive callsвЂ¦ My entire family had this problem so it was obviously not a phone issue. What?!?! So I called and complained and asked for money back. Come to find out, NONE of our devices can actually use the mobile hotspot plan that we were soldвЂ¦. They signed us up with the 4 for $130 mobile hotspot plan. Was told we could вЂњbring our own devicesвЂќ and that they were all compatible with the network. It does have relatively good reception, but customer support is extremely lacking.

I agree and disagree with some of the reviewers. ItвЂ™s a perfect phone for those who primarily want to talk and text, with minor app usage. ItвЂ™s cheap, it works, and it doesnвЂ™t offer blazing internet speeds.

Overall: Cricket is precisely as advertised. Customer service: Cricket doesnвЂ™t have the best customer service, but for simple questions, theyвЂ™ll get the job done.

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Speed: With a download speed of 3 Mbps and streaming speeds of 1.5 Mbps, Cricket is no Speed Racer.

Out in the country, though, youвЂ™re out of luck.

Coverage: Cricket uses AT&TвЂ™s network, so you can expect reasonable coverage if you live and work in a city.

Whether you want an unlimited plan or a family plan, thereвЂ™s a good chance Cricket will be your cheapest option.

Plans: Cricket offers straight-up plans that are competitive with other providers.

If you take anything from this Cricket review, itвЂ™s this formula:Д¬heap wireless + solid coverage - bad internet = Cricket Wireless.ДЇor some people (like Instagram models), Cricket is probably not the hashtag best choice, but for folks who want a phone more than a smartphone, it makes a lot of sense.

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